Greetings from soggy Atlanta, mild St. Louis, and red-hot Dallas. I took this picture Friday morning to remind us all of the value of entrepreneurship. eTrak, a PAG client, was in the process of readying a multiple hundred-site order, and had to move into the Board Room to finish up the process to hit the customer desired due date. “These schools want our product badly,” said the eTrak President Bill Nardiello. The excitement yet exhaustion of the team showed early Friday morning – it’s likely they were there through the night to meet the shipping deadline.
This is why Adam Smith classified entrepreneurship as one of the factors of production (along with land, labor and capital). Someone has to take the first step. In personal and commercial asset tracking, eTrak took the risk and is now beginning to reap the rewards. Many of you are probably remembering a similar time in your business right now – and smiling.
I also led with the picture because we are discussing the value of a good value this week and the possible implications for AT&T. Nowhere else was this more apparent than in Google’s launch of their Chromecast product (more on the product including a cool commercial here). For those of you who missed the announcement and overall hoopla, Google offered Chromecast + three months of Netflix for $35. The Netflix service could be applied to new or existing service. Predictably, many current Netflix customers saw the device as an $11 computer-to-TV connection product as a result.
The results were astounding. Amazon: Out of Stock. Best Buy: Out of Stock. Google Chrome Store: Ships in 3-4 weeks. The sellout happened in days (really hours), not weeks. It happened after all of the Netflix promotional coupons had been used up, so most buyers were paying a full $35 for wireless/ cordless streaming. It was kind of Black Friday meets mid-July doldrums. We needed something (other than Windows RT clearance sales) to get excited about this summer, and Chromecast was it.
On top of this, Apple announced earnings this week. If you read their conference call transcript (as well as that of Verizon Wireless), it’s very apparent that the iPhone4 (free with 2-year contract at Verizon, AT&T, and Sprint) is an important introductory product to new smartphone users. While Apple focused their conference call comments on the value being generated abroad from the pre-paid/ no contract developing world (where 3G networks are the norm and LTE is emerging but not ubiquitous), it’s very evident that even in North America, the value of a good value (free iPhone 4 devices with a corresponding 2-yr contract) is very important.
This concept is not new if you work for Amazon. The Kindle and Whispernet products were based on the value of a good value mantra – just look at all of the price reductions that have occurred on the standard Kindle hardware product. Amazon bundled the cost to the carrier to download a book into its price – this was a radical concept in 2007. The carriers (Sprint and later AT&T) priced services to Amazon at a wholesale or per kilobyte level. If the Kindle had to carry a separate MRC because of the wireless carriers’ historical bias to sell subscriptions, it would never have become the electronic reading standard.
The Amazon model has eluded tablets and laptops. No one appears willing to take the risk and embed a wireless carrier chipset in every new Google Nexus 7 (a stunning device, BTW, and going on my wish list). With the advent of shared plans, wouldn’t this be the time to try one embedded SKU? Maybe with just an LTE as opposed to a 2G/3G/LTE integrated chipset? Would the value of “free” carrier connectivity drive additional postpaid connections and shared plan usage?
With this lingering question, we turn to AT&T’s earnings which were announced Tuesday afternoon. AT&T had a very good quarter with 551,000 postpaid net additions, with nearly 75% of that total being tablets. In addition, they added 484,000 connected devices, the strongest showing since the end of 2011. 884,000 total net additions have no voice or text ARPU.
With the Sprint iDEN network turndown at its last (and heaviest) quarter, it’s highly probable that absent the iDEN network bluebird and tablet additions, AT&T would have posted negative postpaid net adds for the quarter:
AT&T reported retail postpaid net additions: 551,000
AT&T reported postpaid tablet net additions: 400,000
Retail postpaid net additions less tablets: 151,000
Est. iDEN net additions: 300,000
Retail postpaid net adds less tablets and iDEN (151,000)
Based on Verizon Wireless’ comments on the relative insignificance of iDEN to their retail postpaid gross adds picture, the 300,000 iDEN number is probably conservative. In addition, AT&T made comments on the conference call that the second quarter was the “best ever” for business net additions. Overall, it must have been a tough quarter for AT&T’s consumer smartphone business (particularly for the iPhone given T-Mobile’s April launch), even with an aggressive trade-in program that drove up customers under contract but drove down quarterly margins.
AT&T implemented the upgrade program with purpose, however. The LTE network is robust but new (and therefore under-utilized). Rather than run a “double your data” promotion, they chose to allow customers to upgrade their phones at discounted rates while they trade in their old smartphone to AT&T. They did this prior to changing their handset upgrade parameters to 24 months (from 20). As a result, there are millions of new customers who likely own an LTE-capable phone. Assuming the customer uses exactly the same amount of data, AT&T will achieve $2.50-3.00 in additional profitability per Gigabyte consumed (and more if the upgrade triggered conversion to a shared data plan).
All of the benefits of these upgrades will be felt on a full quarter basis in Q3. This will drive up ARPUs and profits. It will also likely accelerate device attachment IF AT&T can create a compelling, Chromecast-like offer. How can AT&T use their market leadership to realize extraordinary gains?
Start with the Kindle Fire HD. We know from this week’s Amazon earnings that Kindle sales are good on a global basis, but could stand to be better in the US. Leveraging the success of the smartphone trade-in program, why not have a Kindle trade-in program that allows all current Kindle owners to trade up to a new 3G (Kindle reader) or a 4G (Kindle Fire) version? The Kindle Fire could then be added to a Mobile Share plan like a Samsung Note or an Apple iPad. Or, if the customer is not an AT&T customer today, a $59 for 10GB annual plan could be offered. Separating the Kindle/ AT&T relationship is less important than it was five years ago, and Amazon and AT&T could benefit from LTE’s ubiquity and speed. It would also be an easy and cost effective way to allow customers to experience AT&T’s new network. This low-cost, low execution risk opportunity is probably worth several hundred thousand retail postpaid conversions over the next six quarters.
After Kindle, move on to HotSpot adoption. Google’s Chromecast success played to two deeply rooted needs: 1) The need to effortlessly connect to the television (“works every time” from YouTube to the TV), and 2) Frustration with the rising costs of content in the cable model. Free(r) and easier access to shared web content on existing in-home devices is now possible with a one-time $35 purchase. Other solutions exist, but not for $35.
AT&T has an even easier model – they have installed a valuable yet widely unused component in every one of their smartphones. It’s called a HotSpot. 73% of AT&T’s postpaid base uses a smartphone, and 35% of them are using an LTE device (thanks to things like 2Q’s aggressive trade-in program).
The HotSpot is a premium service, like HBO or Cinemax or MLB Extra Innings. Why not have a “free weekend” for all (LTE) HotSpot customers? This would certainly be a social media darling; would it be enough incentive to get the 40% or so of smartphone customers who don’t know how to activate an AT&T HotSpot off the couch and learning? Bolder yet, what about in conjunction with U-Verse to increase service bundling (maybe HBO to go)? The possibilities here are endless, and there’s no extra equipment to sell. The data network is largely empty on the weekends (I have speed test history from my AT&T Samsung Galaxy SIII to prove it) and social (and traditional) media will market it for you.
Finally, AT&T needs to leverage the fiber-fed buildings that they are installing as a result of project VIP. They announced that they would have 250,000 business locations covered by these buildings at the end of 2013. This probably equates to 40,000 or so actual physical structures, or about 2x the current footprint of tw Telecom. While strategic business revenues are on the rise (up more than 15% in the second quarter and an $8 billion annualized revenue stream), the rest of the business market is suffering.
With each VIP building added, AT&T achieves a lower unit cost and opens up the door to new integrated revenue opportunities. Wireless coverage (including Wi-Fi) can immediately be addressed through deployment of in-building solutions. Storage and backup solutions can be implemented which never leave the AT&T network (adding new meaning to the term “private” cloud). Location-aware devices can be pinpointed to the room, and not within a large radius, for emergency management services. And the quality of the video surveillance system – it would be best if you stayed away from these buildings as the cameras have 41-Megapixel quality. VIP presents many opportunities to tap into latent business demand beyond faster speeds, provided customers are presented with the value of a good value.
Bringing Amazon devices into the AT&T Postpaid fold, driving HotSpot adoption through HBO-like Free (LTE) Weekends, and maniacal focus on the best possible customer experience (and AT&T market share) for each of the VIP fiber-fed buildings provides the basis for differentiation against Verizon. It sets AT&T above the T-Mobile fray, and drives incremental value without changing pricing plans or new product development. It also establishes AT&T as the price/ performance leader across wireless and wireline.
Positioned correctly, AT&T could drive the same hysteria as Google just accomplished with Chromecast and erase some of the past memories of network failures (worth watching this Daily Show link – caution: Daily Show language). The components are there. Will AT&T take the risk? Stay tuned.
Next week, we’ll add Sprint earnings to the mix and see what that means for T-Mobile. Until then, if you have friends who would like to be added to this email blog, please have them drop a quick note to email@example.com and we’ll add them to the following week’s issue. We will also be posting some additional analysis to the www.mysundybrief.com blog site. Have a terrific week!
Greetings from Dallas, Denver, Philadelphia (pictured) and the overheated New York City. This week was full of change, from Microsoft’s $900 million Surface RT tablet write-off (see the Tech Crunch article here) to the dismal Nokia earnings (BGR summary here), to Google’s mixed earnings release, to Charter’s seismic aspirations to acquire Time Warner Cable, to what could be the largest “going dark” event in the ongoing retransmission saga between cable and content, the week did not lack for big news. On top of this, Verizon Wireless had their quarterly earnings call.
Before digging into the pricing and phone plan changes announced by each of the four largest carriers over the past month, let’s get a quick “health check” of the industry through the eyes of Verizon. On Thursday, the telecommunications giant announced impressive earnings and cash flow growth, driven almost entirely by their wireless segment.
First, the bad news: Verizon has a wireline unit that, despite continued investments in fiber, cannot manage to offset its losses from legacy technologies to earn a profit. With the exception of FiOS Internet and Video, the rest of the business is largely a victim of increased wireless substitution, VoIP (as opposed to traditional TDM voice) penetration, cable competition, and the cloud.
Structural issues create competition within the company for enterprise wallet share. New markets, such as cloud, have new competitors who are more expert in computing and data center management than Verizon. If there is an economic recovery, it’s not showing up in the results. If you are managing the wireline business, there’s plenty to be worried about at Verizon.
In fact, as we have said many times, if all they had were a wireline unit, they would not be a going concern. Have a look at Verizon’s consolidated liabilities (note: Verizon reported $2.41 billion in cash & marketable securities):
On the conference call, Fran Shammo responded to a question about Verizon Wireless’ share of that. He responded:
On the update of the net debt for Wireless, gross debt is at $10.1 billion and net debt is $9.7 billion. And as you know, we did a distribution at the end of June of a total of $7 billion out of the partnership to both of the owners. Also just to keep in focus here, we have about $1.5 billion of Wireless debt coming due in the fourth quarter this year and another approximately $3.5 billion coming due in the first quarter of next year and we plan to pay that debt off at this point in time.
Verizon has $39.7 billion in gross debt without Verizon Wireless and about $2 billion in cash. Their wireline segment generated $8.2 billion in annualized EBITDA but spent $6.2 billion in capital over the same period. That leaves $2 billion annually to pay taxes, nearly $6 billion in dividends, interest and principal for $40 billion in debt, and fund $34 billion in pension benefit obligations (I am taking some liberty in assigning all of the pension benefit and dividend obligations to the Telecom unit but you get the point). As a standalone business unit, Verizon Telecom would be nearly worthless.
But that is not the case. As we have discussed many times, wireless is a growth and cash machine. As Fran says above, they have $10.1 billion in debt and are generating $8.5 billion in EBITDA per quarter ($31.8 billion the past year). When they finish paying off $5 billion in debt at the end of the year, they will have a cash flow to debt ratio of 0.16. That’s a Google or Apple level, and, most importantly, it’s not a Sprint, T-Mobile, or AT&T level.
What will Verizon do with the over $6 billion in quarterly post-capital expenditures free cash flow it generated in the second quarter? They will not make a bid for Leap. They will actively explore the Canada market (Fran’s quote: “If you look at the population of Canada, about 70% of that population is between Toronto and Quebec. That’s adjacent to the Verizon Wireless properties. Again if you look at the spectrum auction, it mirrors up exactly what we launched here in the United States on the 700 megahertz contiguous footprint.”). Looks like someone has been reading The Sunday Brief (the picture is the same one we used in the July 1 earnings preview issue of TSB). How will Verizon invest its free cash flow?
The answer is simple: If the investment supports a stronger network or Internet delivery platform, Verizon has the capability to do it. Better LTE in-building coverage is on the list. Spectrum auctions are on the list. Pioneering the first LTE-only device by the end of 2014 is on the list. Moving to LTE Advanced and VoLTE technologies ahead of Sprint/ Clearwire and AT&T is on the list. Third-party paid (a.k.a, “Toll Free”) data platform development is on the list. As discussed above, international expansion is on the list. And, at the right price, buying out Vodaphone is on the list.
Verizon Wireless will also have to sing a few verses of “He’s Ain’t Heavy, He’s My Brother” (a classic video link worth watching) as they assist in lowering the liabilities of the Telecom unit. But where would you rather be – with a pre-Clearwire (Q1 2013) Sprint of $4.4 billion of annual adjusted EBITDA and $16.7 billion in net debt (3.8x net debt to EBITDA ratio) with several quarters of LTE investment and Clearwire integration remaining, or at Verizon Wireless’ 0.16x end of 2013 ratio with $24 billion in post capital spend free cash flow over the next four quarters to invest?
One thing is for certain, Verizon has chosen not to invest in acquiring postpaid customers through aggressive plan changes at this time. Their Edge announcement is great if you have to have the latest technology. For example, if you wanted the latest Nokia Lumia 928 (retail price = $450), you could pay $18.75 per month for 24 months for a) the right to upgrade after the first year, and b) no contract limitations. Or, if you paid the same $100 as you would in a traditional post-paid agreement, you could get a new phone after 7 months (50% of the balance is paid off). With a Samsung Galaxy S4 ($650 retail price), the new phone interval with $200 down is 17 months.
The issue with Verizon’s Edge and AT&T’s Next programs is that they fail to couple plan relief with the handset subsidy. To the consumer, both represent short and long-term drains on disposable income (and we have discussed many times how many Americans live paycheck to paycheck).
Let’s consider a family of four that wants to move to Verizon from another carrier. They have four smartphones and will consume 6GB of data per month. With Verizon’s Share Everything, that would cost $240 per month plus $108 per month in Edge payments. With Sprint’s new My Way Plan, that would cost at least $220 per month ($140 + $80) and yield 2GB less total data and no sharing capabilities. However, with current promotions, the family could get four new Samsung Galaxy S4s for $400. If the family could determine who would be using the most data (it’s probably inversely related to age), there’s a strong case that Sprint’s plan could be of equal cost but more valuable over the short and long-term than Verizon’s.
T-Mobile has a new, but not necessarily as compelling, offer. For the same four Galaxy S4 phones, and on the JUMP (Just Upgrade My Phone) plan, the family of four would be paying $140 (2.5 GB per line) + $80 in phone installment payments + $40 in JUMP plan payments (which includes phone insurance and mobile security) + $600 in phone deposits. That’s $260 per month + $600 in out of pocket costs. If the family has good credit, Verizon’s Edge/Share Everything plan is competitive. Sprint’s smartphone promotions (which will not end with the BOGO Galaxy S4 promotion) are compelling as well.
The problem is that consumers have to do a lot of math to figure this out. Store reps do not like to do a lot of math and neither do consumers. They have been trained to look for 2-yr promotional pricing, and, with T-Mobile’s recent success, perhaps consider this against a monthly payment plan alternative.
The bottom line for consumers is “WAIT and SAVE.” After 120 days from initial launch, the Blackberry Z10 went from $200 to free for both Verizon Wireless and AT&T customers. The heavily subsidized $100 Nokia Lumia 928 is now $30 on Amazon with contract. A family of four can get free Samsung Galaxy S3 devices on Amazon if they are switching. More phones, including a bunch of free LTE devices can be found on the attached table in a recent Sunday Brief post.
If consumers can wait six months to a year prior to buying their next device, they are probably better off pocketing the savings and using the balance to self-insure their device. That will certainly not end up being the case for many Americans, but the surcharges required for “latest and greatest” phone status are generally not worth it.
Next week, we’ll put the microscope to AT&T’s earnings. Until then, if you have friends who would like to be added to this email blog, please have them drop a quick note to firstname.lastname@example.org and we’ll add them to the following week’s issue. Have a terrific week!
Greetings from Dallas, where the traditional summer heat is breaking for two days (Minneapolis is forecasted to be 10 degrees warmer today and 15 degrees warmer tomorrow than Dallas). However, there is no break from the blistering pace of telecom news that occurred this week.
On Friday, AT&T announced that they were acquiring Leap Wireless for $15 per share in cash. The transaction, including the acquisition of $2.8 billion in net debt as well as proceeds from the sale of the Chicago “A Block” 700MHz spectrum, is valued at just under $4.2 billion. While this transaction represents an impressive premium to Leap’s closing share price on Friday, it’s one fifth of the amount MetroPCS was willing to pay for Leap’s assets just six years ago (see the Fierce Wireless article here. It’s a “What were you thinking?” moment for the Leap Board).
Leap Wireless (a.k.a, Cricket) has a lot of spectrum, particularly in the AWS band, that AT&T can pair with its spectrum portfolio to produce a large LTE coverage area. Here’s the AWS coverage areas for Leap (the hashed area is the result of Denali Holdings’ win of the Great Lakes spectrum band) as well as for Cingular:
While is important to note that the large swaths of blue above are not in the same AWS block, they are in the same band. This improves AT&T’s coverage in the Great Lakes area, and complements AT&T’s 700MHz LTE coverage in the Eastern US. For a good spectrum band chart, click here for Phone Scoop’s tutorial.
That announcement dropped late Friday, and it’s nearly certain that there will be another bidder for the Leap Wireless asset. Regardless, this transaction will drive up spectrum values for remaining holders of 700MHz, 1900MHz, and AWS spectrum bands. C-Spire, US Cellular, Ntelos and other smaller (private) companies will be receiving phone calls. It’s a good day to be an asset owner.
It’s not a good day, however, to be a smartphone provider. This week, we learned just how bad sales of the Blackberry Z10 were in the second quarter as AT&T commenced a fire sale on the newly released Blackberry. Here’s the listing on Amazon – $49.99 (down from $199.99). Best Buy has the Blackberry Z10 listed at FREE.
This does not appear to be because the phone itself is defective. Over 225 people have reviewed the device on www.verizonwireless.com and it is clear that those who own the phone adore it (4.4 stars out of 5.0; 85% or reviewers recommend the phone). However, it lacks enthusiasm from shartphone switchers, at least compared to the other new phone entrant, the Nokia Lumia 928. It’s one of the highest rated devices on Verizon Wireless with 4.8 stars and a 95% recommendation level.
Blackberry’s CEO, Thorsten Heins, referred to “lessons learned” at Blackberry’s annual shareholder meeting this week. One of those lessons learned is that the bar for switching phone manufacturers and operating systems is very high. Blackberry has a real price point problem on its hands as they ready the US rollout of the Q5 in a few months. Not much room for a “scaled down” version of the Z10 or the Q10 with pricing for the Z10 at or nearly free. There are many chapters left to unfold with Blackberry, but the Z10 launch will be remembered as one of the most taxing times in the Canadian company’s history.
On the opposite end of the spectrum comes the super-premium Nokia 1020. As one reviewer put it, “You can sum up Nokia’s just-unveiled Lumia 1020 in three words: 41, mexapixel, camera.” Nokia held a pretty well attended launch in New York City this week, where reactions to the camera were generally positive. C|Net proclaimed, “The Lumia 1020 puts the mega back in megapixels.” However, there are concerns that there is too much camera focus in this model, and more than one analyst worried that it could relegate Nokia to the “niche” market.
I think there is a much larger market for image capture than many expect, especially with the social media-focused crowd. This is a phone that consumes LOTS of data (even with a 5 MP “shrunk for social” version of the picture, there’s the potential for many more uploads), and with the blogosphere continuing to demand higher resolution photography, there are many who will want this device. The accessories are fantastic.
Admittedly, this is not a device for everyone, and Nokia will need to balance this with a lineup that satisfies a palate of diverse smartphone budgets and interests. Without a doubt, Blackberry owns the keyboard phone. And now, without a doubt, Nokia owns the picture phone. They are both feet in the very large and unforgiving doors of smartphone incumbency. If Nokia can turn the corner on (business) applications, and then offer free Gigabytes of wireless data usage over AT&T for new 1020 buyers, we could have a challenger to the Galaxy S4 in the making.
In case you missed the significance of the last statement, let me reiterate: Smartphone differentiation, particularly for challengers, can be achieved with a) more storage (Microsoft Drive) and also b) application-driven subsidy (e.g., first 500MB of data charges to and from Microsoft Drive are free for the first year). AT&T can accommodate these changes today, and I would not be surprised if a “limited time offer” is extended to new Lumia 1020 users to allay fears about the increased data usage a 41MP/ 5 MP phone can drive.
As Nokia moves to change its position in the US phone market, their chief partner, Microsoft, announced a substantial restructuring on Thursday. The chief outcome of the reorganization was a functional structure, led by four engineering-focused groups: OS, Apps, Cloud, and Devices. This change should help Nokia as they integrate the Lumia product line into the Xbox2 and other products Microsoft will introduce.
There have been many debates about Separate Business Units (SBU) versus functional organizational models. Clearly, Microsoft sees a more integrated software/ hardware future (which seems to be the trend), and the change from traditional PC to Mobile/ Tablet computing is occurring at a very rapid rate. However, the SBU function allowed Microsoft to be competitively focused in the Enterprise space against business-oriented companies like Oracle and Cisco. This is not impossible in a functionally-aligned organization, but it’s certainly a lot harder to hear the voice of the customer when there is no division “lead” with P&L authority and responsibility.
Also, Windows 8 has not been wildly embraced, which goes to show that too much change can backfire. At the end of June, Microsoft announced Windows 8.1, which contains a host of features specifically designed to ease the transition from Windows 7 to Windows 8. A full recap of the Windows 8.1 features is here. Any reorganization should be able to definitely answer the question “How will Microsoft’s customers benefit?” I’m not sure that the Windows user community benefits from this reorganization. If anything, it’ll result in more changes with less regard to the velocity of the user impact which could backfire on Microsoft’s PC-based business.
Microsoft’s reorganization helps apps. It definitely helps their consumer business, especially Microsoft Drive integration. But will it improve customer interest in Windows, and will it create a more competitive Enterprise presence? That appears to be seen.
If spectrum-driven acquisitions, super-premium smartphone announcements, and the reorganization of one of the most important forces in technology aren’t enough, we had individual and family pricing plan changes announced from two of the four largest US wireless carriers this week. Given the length of this week’s article, we’ll devote the entirety of next week’s Sunday Brief to an economic analysis of T-Mobile’s JUMP (Just Upgrade My Phone) and Sprint’s Unlimited, My Way plans.
Until then, if you have friends who would like to be added to this email blog, please have them drop a quick note to email@example.com and we’ll add them to the following week’s issue. Have a terrific week!
Greetings from San Diego and Dallas. Hopefully most of you are reading this after your Fourth of July weekend has ended. This has been a busy week in telecom. Late Friday, as we predicted, the FCC unanimously approved the Sprint/ Softbank and Sprint/ Clearwire mergers. This paves the way for the Clearwire shareholder vote on Monday (July 8) and then the synergy expectations game begins. Exciting changes are afoot, and, as I indicated in my Bloomberg interview last Monday, they must execute with an unprecedented degree of precision.
Many of you commented on the interview through LinkedIn or through direct emails/ texts. A couple of you asked me for my sources on the EBITDA and debt levels that I mention in the interview: Sprint is here, Clearwire is here, and Verizon Wireless is here (click on the transcript for the net debt comment and the financial and operating information for the trailing 12-month EBITDA). The exact numbers (and I have excluded the EBITDA for Sprint and Verizon’s wireline operations in this metric) are Sprint wireless + Clearwire adjusted trailing 12-month EBITDA = $4.3 billion; Sprint + Clearwire adjusted net debt as of 3/31/2013 = $20.2 billion; Verizon Wireless net debt = $6.2 billion, and Verizon Wireless trailing 12-month EBITDA = $31.0 billion.
This equates to a debt-to-EBITDA ratio of ~ 4.7x for the combined Sprint/Clearwire and 0.2x for Verizon Wireless. Clearly two different ends of the spectrum (pun intended) when we are looking at financial “wiggle room” should synergy expectations be delayed. The 4.7x is better than it would have been under Dish, and there are few doubts about Sprint’s ability to pay their debts for the next few years, but Verizon’s options are far greater. It’s why Verizon has returned more equity value to their shareholders in the past six months than the entire market capitalization of Sprint (see chart below).
We’ll talk about Sprint more after their earnings announcement on July 30, but, as I said in the interview, a new captain (Softbank) with discarded (iDEN) ballast and cash availability filling their sails makes the Sprint ship more formidable. But the straits they must navigate are narrow, and the room for error is slim to none.
In the “missing expectations is everything” column, Samsung Electronics reset second quarter expectations this week – consolidated revenues would only be 20% higher, and operating profits only 47% higher (to $8.3 billion). The stock was not bludgeoned as Blackberry was, but it did add to the chorus of ecclesiastical analysts who are convinced that smartphone growth will never return to the good old days of 2011/2012. Here’s one analysis by The New York Times who almost feels obliged to quote Mark Newman from Sanford C. Bernstein at the end.
The reporting misses two key factors that affected smartphone sales – 1) the Galaxy S4 really did experience supply chain/ inventory shortages with Sprint and T-Mobile at the end of April (and expectations did not adjust); and 2) Verizon and AT&T adjusted their handset upgrade programs from 20 to 24 months, creating potential confusion among the current subscriber base (these changes do not take effect until January and March, 2014, respectively). As others begin to aggressively adopt T-Mobile’s “Pay for your device each month” model, the power of high-end devices like the Galaxy S4 become affordable to tens of millions of additional users. This is also will be very good news for Apple.
In the “It’s good to be king” column, Amazon is facing a fresh set of charges alleging that it is taking price increases on books where there is less demand (and as a result less competition) for the title. The first report of this came from The New York Times on Friday. This is an excellent article, but leaves me at a loss – don’t most publishers have their e-book formats distributed across multiple operating systems (Amazon, Google, Apple, Nook)? Did Amazon simply raise the price to the Google Books level (I spot checked several popular books and they all happen to be nearly or exactly the same price)? Regardless, this article could not come as a less opportune time for Amazon as the Apple price fixing trial awaits a decision.
In the “Every dog has his day” column, Xobni (Inbox spelled backwards), an innovative yet aging contact management application was purchased by Yahoo! for a rumored $30-40 million (although there appear to be another $30 million or so in earnouts according to TechCrunch). I was a Xobni user during the Mobile Symmetry (MS) days. The software in 2009 was better than anything else in the market – it tried. But, as my former MS colleague, Neil Tenbrook, said, “This contact management stuff is hard!” Xobni raised $42 million (not even a 1x return before earnouts), had 100 million+ Microsoft Outlook downloads, and some success in the iOS, Blackberry and Android formats. But it missed the restructuring of information, the demise of email as a communications medium, and the rise of contact management through social/ business networks. Good luck to the team as they integrate into Yahoo – if done right, I might even rethink using a Yahoo email account.
Finally, in the “Just Weird” column, we have Prince. In a wide-ranging interview with V magazine, he is asked whether he owns an iPhone. Prince’s response:
“Are you serious?” he says. “Hell, no.” He mimics a high-voices woman. “Where is my phone? Can you call my phone? Oh, I can’t find it.”
I think there is a bit of Prince in all of us. Even if it’s a very tiny amount.
This week, we continue our evaluation of second quarter earnings. Here are our findings to date:
- The beginnings of a meaningful metrics (but not EBITDA) change will appear at T-Mobile.
- Verizon’s lead in profitability will widen because of their high mix of LTE-based traffic.
- Sprint’s 2Q will be driven by networks in transition (iDEN to CDMA; 3G to 4G; contract to no contract; government-subsidized to consumer-driven).
- No one will see an EBITDA dip due to new phone brand launches (Samsung, HTC, and Blackberry numbers all back this up).
- AT&T will (slightly) surprise on LTE footprint and postpaid additions (thanks to Sprint’s iDEN turndown), but disappoint on many other metrics.
That leaves us with cable and LEC/ CLEC wireline earnings. As you can see from the table at the end of this column, publicly traded cable stocks have been driven up in the past month by M&A speculation. Through mid-April, only Comcast and Charter had posted gains for the sector.
Outside of synergy speculation, there are two reasons to be excited about cable and, to a lesser extent, LEC/ CLEC broadband. First, the housing sector is beginning to recover. As the chart from the St. Louis Federal Reserve shows, new housing starts are beginning to come back from historical lows.
Because we suffered a 75% decline in new housing starts over three years, it’s hard to see the bottom. Clearly, however, we hit it in 2009 and a have recovered about half of the expected gains. (Note: that leaves at least 500,000 new units to get back to a median historical level for the industry, or about $600 million in new telecommunications services opportunity).
Turning housing starts into profits depends on strong and steady plant investment, especially in high growth areas such as Texas, Florida, Georgia, North Carolina, Arizona and California (see here and here for ADP job figures). This favors cable companies such as Brighthouse Networks (Tampa/ Orlando), Comcast (Houston, Atlanta, South Florida), Time Warner (North Carolina, LA, Dallas, Austin, San Antonio), Cox (Orange County, Phoenix, San Diego), and Suddenlink (West Texas, who is having an economic boom like no other).
However, with the exception of Arizona, the states mentioned are in the heart of AT&T territory (although parts of FL and NC are managed by CenturyLink). This is where they have concentrated much of their fiber investments for the past decade. When the South and West recover, AT&T’s opportunity grows. This is one of the reasons why we started to see consumer revenues grow in Q1 (+2% annually) and why 2013 will be the fastest growing year for U-Verse since their early launch days (2008). With “mover” activity on the rise into and within these markets, it’s a promising time for AT&T.
On the enterprise front, fiber and Ethernet connectivity from office buildings to geographically redundant and secure servers is growing. The transition from client-based servers to private and “hybrid” clouds began in 2005 (if not earlier). Much (although not all) of the server growth for the mid-market and non-essential enterprise information is occurring offsite. This is driving up the need for bandwidth and accompanying managed services.
Since this issue is running a bit long, I’ll reference the latest earnings and investor conference presentations from tw telecom (TWTC) as reference for fiber/ Ethernet trends. They are investing $350-370 million in 2013 to densify their networks in 75 markets and satisfy the “fiber to the building” need. While they will face formidable competition from Verizon, AT&T, CenturyLink/ Savvis, Zayo, Level3, and Comcast (and Time Warner) Business, the dynamics of the recovery are covered in their earnings and investor conference discussions. Companies that are successful in this space are unwavering, consistent, and patient. There are no “quick bucks” with metro fiber.
Next week, we’ll take a closer look at Dish’s options after Sprint/ Clearwire (opinions welcome). Until then, if you have friends who would like to be added to this email blog, please have them drop a quick note to firstname.lastname@example.org and we’ll add them to the following week’s issue. Have a terrific week!
Greetings from Dallas. This is the first time in 17 weeks I have not included a list of cities before or after Dallas. A week without travel – very sweet indeed! However, this was no time for a vacation, as news was busting out all over. With the vast majority of shareholders approving Softbank’s revised offer for Sprint, and with Dish deciding not to counter Sprint’s latest $5/ share offer for Clearwire, the path has been cleared for Sprint’s resurgence. More control does not equate to a higher probability of success, however. I’ll be speaking more on this and other telecom topics on Bloomberg Business News Monday morning at ~ 8:30 or so CT. (Here’s the link to the last interview. I was a little rusty). UPDATE: The new interview has been posted. Thanks, Bloomberg News, for having me on!
But Sprint was not the only telecom company making news this week. On Tuesday, Mary Dillon abruptly left her role as CEO of US Cellular and went to Ulta, a Chicago-based cosmetics producer. Here’s the chart comparing the two-year performance of USM and ULTA:
Clearly, there was some friction that led to the departure. After Mary’s excellent panel facilitation at CTIA, as well as her brilliant sale of non-performing properties to Sprint (which raised $480 million), it was hard to see anything but long-term tenure for the former McDonald’s executive. Best wishes to incoming CEO Kenneth Meyers.
US Cellular made news on Friday as well, selling AWS spectrum to T-Mobile for $308 million. The price of 95 cents per MHz pop is 37% more than Verizon Wireless paid for the Spectrum Co (cable company consortium) spectrum last year. The $788 million in cash from this and the Sprint transaction will help US Cellular accelerate its LTE deployments and make the carrier more attractive in the future to Sprint and others.
Blackberry reported earnings that even disappointed and surprised skeptics of the stock. As a result of a 16% decline in service revenues, and the failure to report any separate sales statistics on the Z10, shareholders went running for the exits on Friday. As a result, the stock gave back all of its 2013 gains plus $1.25 in one day. As we have noted in several previous columns, Blackberry has no foothold in the US – they are an afterthought in 2014 strategic planning, even in their enterprise and government sweet spot. More details below. Tough times for the smartphone pioneer.
With this week’s focus on the handset makers and Verizon, it’s completely appropriate to end the weekly news with a discussion of Verizon’s rumored bid for Canadian operator Wind Mobile. This article from Canada’s Globe and Mail outlines a three pronged strategy: a) buy and consolidate Wind and Mobilicity; b) leverage handset and network scale; and c) participate in Canada’s upcoming 700MHz auctions. Here’s Verizon’s coverage from Buffalo to Detroit – it’s not hard to see from this map Verizon extending its reach into southern Ontario:
What this does indicate is that despite all Vodaphone buyout hype, Verizon Wireless has other options, including an aggressive Canada deployment strategy.
What should we expect from Verizon when they report earnings on July 18? Here are a few things we know are on their list from recent investor presentations:
- Average Revenue per Account. This figure is rising (from $146.80 to $150.26), even as overall postpaid accounts fell in Q1 by a nominal 114K or 0.3%. This means that the customers who are most connected are growing their business with Verizon Wireless (from 2.64 to 3.67 connections per account).
- Customers who subscribe to an LTE device (and the traffic they drive). As of the end of Q1, nearly seven out of ten Verizon postpaid smartphone and Internet connection (Mifi, other postpaid device) subscribers were confined to 3G speeds. Driving this figure to 33/35/37% and the corresponding tonnage to 60% or more is going to be critical to increased profitability.
- 3G network utilization/ Wholesale strategy. Verizon has a reputation of being an inconsistent wholesale provider, but they are coming off the back of an incredible first quarter as a result of supplying data to TracFone for the WalMart Straight Talk iPhone. If the 3G network is being drained of retail megabytes, it’s going to be important to keep it full through the TracFone relationship.
- Cost reductions. This is not confined to improved gross margins (which greater 4G usage will naturally drive), but covers sales/ marketing and customer service improvements as well. With Share Everything plans including unlimited voice and data, the ability to grow the customer base and close additional call centers is inevitable.
- Cash flow/ overall capital expenditures. AWS deployment costs money to deploy. But it does not have the same backhaul and backbone effort that was required with the initial LTE rollout. Verizon Wireless has capital opportunities through the second half of 2013.
As we discussed in last week’s Sunday Brief, it’s likely that Verizon adds a few hundred thousand post-paid retail subscribers this quarter due to Sprint’s iDEN transition, and that they add an additional several hundred thousand data-focused connections to existing accounts. Given no significant handset dilution from a blockbuster smartphone launch (although the Samsung Galaxy S4 has been at Verizon since late May), it should be an extremely profitable quarter, well above Q1’s 50.4% EBITDA margin.
Many analysts will try to plot linear growth trends for Verizon from second quarter results, particularly for data growth. However, it’s important to understand that there is an upper bound for the Share Everything model. We were reminded of this with the release of the latest Bankrate.com survey, which showed that only 50% of Americans have saved enough to cover three months of savings, and that 27% of Americans have no savings at all. There is a spending ceiling, even for LTE.
Also, it’s not hard to see Sprint or T-Mobile really taking aim at the unlimited voice and text part of Share Everything prior to the completion of their LTE networks. With average minutes used decreasing for most smartphones, Verizon’s $40 charge for unlimited voice and data is $10 higher than many MVNOs (network resellers) are charging for the same coverage. When there’s $25 or more (depending on usage) of operating profit per account each month generated through breakage, it’s likely that competitors will devise plans to curtail that profit stream.
Many of you sent me thoughts on Blackberry’s earnings. It’s easy to pile on Blackberry, and, as an applications software developer, I have no sympathy as the pain Blackberry put applications developers through during 2009-2011 was immense. They are in the first innings of a double-header transition period with no stable base or geographic stronghold from which to position a comeback. Here’s their US results to date (using a blend of online “most popular” results from several sites as well as discussions with Dallas store reps):
- Verizon: Blackberry does not register as a retail option. The store rep I talked to put it perfectly: “If I am asked about Blackberry, I will show them the Z10 or Q10. If I am asked about a smartphone, I show them Samsung and Apple.” On Amazon Wireless, Blackberry Z10 and Q10 models rank 7th and 8th (Amazon figures exclude Apple products). Most importantly, Blackberry trails HTC and Nokia at Verizon.
- AT&T: Blackberry scores better, but still lags behind HTC and ties with the Nokia Lumia brand. Resuming a leadership role at AT&T is going to be very difficult given the stronghold Apple has in the consumer/ prosumer (professional consumer) segment. “It’s easy to upsell an iPhone5, especially when the customers see the speeds. The trade-in bonus is accelerating the change.” This leaves the enterprise segment at AT&T, which is going to sell a lot of Blackberry Q10 devices, but also a lot of Galaxy S4 with SAFE/ KNOX capabilities.
- Sprint: Sprint does not offer the Q10 or the Z10 at this time. It required real sleuthing to even find the Blackberry Bold in the store. The store rep put it in succinct terms when he said “I have yet to sell a Blackberry to an individual user that is under 40, and I’ve been at this store for over a year.” Rumor has it that launch date will be either the weekend of July 27th or August 3rd.
With service revenues languishing (even with adjustments, a 10% quarterly decline is alarming), Blackberry has a limited window to reinvigorate its US presence, particularly with LTE subscribers. For HTC, Apple, Nokia and Samsung, this means more opportunities to pick away at their lucrative base. It’s possible yet hard to see a scenario where Blackberry succeeds globally without first being successful in the US. And it’s even harder to see Apple iPhone users returning to Blackberry under any circumstances, especially with Blackberry’s PlayBook aspirations on hold.
Next week, we’ll look at the quarter from the perspective of wireline and enterprise sectors. Until then, if you have friends who would like to be added to this email blog, please have them drop a quick note to email@example.com and we’ll add them to the following week’s issue. Have a terrific week!
Welcome your thoughts and comments:
Link to interview is here.